1. Introduction
SHYAMGIRDHAR ENTERPRISE PRIVATE LIMITED ("Company", "we", "us" or "our") is committed to protecting the privacy of every visitor, customer, supplier and business partner who interacts with us through our website, telephone lines, email, WhatsApp Business channel or any other digital touchpoint. This Privacy Policy explains how we collect, use, disclose and safeguard your personal and business information.
By using our website at shyamgirdharenterprise.com, or by submitting any inquiry, registration or communication to us, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
2. Information we collect
2.1 Information you provide directly
- Full name, designation and company or organisation name
- Telephone, mobile and WhatsApp number
- Email address and postal or business address
- Project requirements, brand and grade preferences and quantity requirements
- GST registration details, PAN and similar statutory identifiers when required for invoicing or supply contracts
- Any additional information you voluntarily share through inquiry forms, emails or phone calls
2.2 Information collected automatically
- IP address, browser type, device type and operating system
- Pages visited, referring URLs, time and date of visit and approximate geographic location
- Cookies and similar technologies used to improve website performance
2.3 Information from third parties
In limited circumstances we may receive information about you from manufacturers, transporters, credit-rating bureaus or business referral partners — strictly to execute supply contracts, evaluate credit terms or coordinate logistics.
3. How we use your information
- To respond to inquiries, prepare quotations and finalise cement supply orders
- To coordinate dispatch, transportation and delivery to your project site
- To issue tax invoices, e-way bills and other statutory documentation
- To evaluate eligibility for credit-based supply terms and execute supply agreements
- To send transactional updates such as dispatch confirmations, billing reminders and delivery notifications by email, SMS or WhatsApp
- To send periodic communications about brands, services or commercial offers (with the option to opt out)
- To comply with applicable legal, regulatory, taxation and audit requirements
- To prevent fraud, secure our systems and protect the rights of our company, customers, suppliers and partners
4. Sharing of information
We do not sell, rent or trade your personal information to third parties for their marketing purposes. We share information only as needed to deliver our services, including with:
- Cement manufacturers — when placing dispatch orders on your behalf and coordinating direct dispatch from their plants.
- Transportation and logistics partners — for delivery, weighbridge documentation and last-mile fulfilment.
- Statutory and regulatory authorities — where disclosure is required by law, court order or a regulator, including GST authorities.
- Banking and financial service providers — for payment processing, credit assessment and reconciliation.
- Professional advisors — auditors, legal counsel and consultants bound by confidentiality obligations.
5. WhatsApp Business communications
We use WhatsApp Business and the WhatsApp Business API to communicate with customers, suppliers and partners. When you contact us on WhatsApp or share your number with us, we may send:
- Quotation responses and order confirmations
- Dispatch updates, vehicle details and delivery confirmations
- Invoice copies, e-way bills and supporting documents
- Periodic commercial updates relevant to your business
You may opt out of WhatsApp marketing messages at any time by replying "STOP" or by writing to shyam.corporate@gmail.com. Messages sent through WhatsApp are also subject to WhatsApp/Meta's own privacy policy.
The inquiry forms on this website do not store your details on our web server: they open WhatsApp on your device with your message pre-filled, and nothing is sent until you tap send.
6. Cookies & tracking
Our website may use cookies and similar technologies to enhance user experience, analyse traffic and remember preferences. You can set your browser to refuse cookies or alert you when cookies are sent; some parts of the website may not work correctly without them.
7. Data retention
We keep personal and business information only as long as necessary for the purposes in this policy, to meet legal and statutory obligations (for example, GST and accounting records are retained for the period required by Indian law), to resolve disputes and to enforce our agreements. After that, information is securely deleted or anonymised.
8. Data security
We use appropriate organisational, administrative and technical safeguards to protect personal information against unauthorised access, disclosure, alteration or destruction — including access controls, password protection, encrypted connections (this website is served only over HTTPS) and physical security at our premises. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. Your rights
- Access — request a copy of the information we hold about you.
- Correction — request correction of inaccurate or incomplete information.
- Deletion — request deletion of your information, subject to legal retention requirements.
- Withdraw consent — withdraw consent for non-essential processing at any time.
- Opt out — stop marketing or promotional communications.
To exercise these rights, email shyam.corporate@gmail.com with the subject line "Privacy Request".
10. Third-party links
Our website may link to third-party websites such as cement manufacturers, government portals or payment gateways. We are not responsible for their privacy practices or content and encourage you to review their policies.
11. Children's privacy
Our website and services are intended for businesses and adults engaged in commercial transactions. We do not knowingly collect personal information from anyone under 18. If we learn that we have done so inadvertently, we will delete it promptly.
12. Brand & trademark notice
All cement brand names, logos and trademarks referenced on this website belong to their respective owners. Shyamgirdhar Enterprise Private Limited is an independent trader, distributor and supplier — not the manufacturer of these brands nor an exclusive authorised dealer unless explicitly stated in a separate written agreement. Brand references only identify the products we trade in.
13. Changes to this policy
We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements or for other operational reasons. The revised policy will be posted on this page with an updated date. Continued use of our website or services after a change means you accept the updated policy.
14. Governing law & jurisdiction
This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and the rules under it, and the Digital Personal Data Protection Act, 2023 as and when applicable. Disputes are subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat.
15. Contact us
For questions or requests about this Privacy Policy or your personal information, contact:
SHYAMGIRDHAR ENTERPRISE PRIVATE LIMITED
1st Floor, 5 Shyam Complex, Narayan Nagar, NH No. 8, Bapunagar, Ahmedabad, Gujarat 382350, India
Email: shyam.corporate@gmail.com
Phone: +91 97238 23899 / +91 76220 96096
CIN: U26990GJ2022PTC134500 · GSTIN: 24ABJCS1233L1ZB